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Privacy Policy – Lakbay App

Last updated: October 31, 2025

Lakbay (“the App”) is developed and maintained by Digio Apps, LLC (“we,” “us,” or “our”).

This Privacy Policy explains how we collect, use, and protect your information when you use the Lakbay mobile application and related services.

By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information to provide and improve our services, ensure app functionality, and personalize your experience.

a. Information You Provide

  • Account and profile details (if you sign up or subscribe)

  • Email address (if you contact support or subscribe to updates)

  • Feedback or inquiries you send via email or in-app forms

b. Automatically Collected Information

When you use the App, certain data may be automatically collected:

  • Device information (model, operating system, language, country)

  • Usage data (pages viewed, time spent, clicks)

  • Approximate location data (for flight/hotel search results)

  • Advertising identifiers (for ad personalization and analytics)

c. Third-Party Services

Lakbay integrates with third-party services to provide flight, hotel, and travel booking capabilities. These partners may collect and process data according to their own privacy policies.

Key third-party providers include:

2. How We Use Your Information

We use the collected information to:

  • Provide and improve app features and services

  • Process travel searches and bookings via our partners

  • Display personalized travel deals and ads

  • Monitor usage and fix bugs or technical issues

  • Send service updates or support responses (if applicable)

  • Comply with legal requirements

3. Data Sharing and Disclosure

We do not sell or rent your personal data.

We may share limited data only in the following situations:

  • With trusted service providers and APIs (e.g., Travelpayouts, AdMob) necessary for app functionality

  • When required by law or regulatory authorities

  • To investigate and prevent fraud, misuse, or security incidents

4. Data Retention

We retain data only as long as needed to provide our services, comply with legal obligations, or resolve disputes.

Aggregated and anonymized analytics data may be retained longer for performance monitoring.

5. Your Privacy Rights

Depending on your location (e.g., under GDPR), you may have rights to:

  • Access, correct, or delete your data

  • Withdraw consent for processing or ads

  • Request a copy of your stored data

To exercise these rights, please contact us using the details below.

6. Security

We implement industry-standard security measures to protect your information against unauthorized access, alteration, or destruction.

However, no system is completely secure — please use the App responsibly.

7. Children’s Privacy

Lakbay is not intended for children under 16 years of age.

We do not knowingly collect personal information from minors. If you believe a child has provided us data, please contact us so we can delete it.

8. Links to Other Websites

The App may contain links to external websites (such as airlines, hotels, or tour providers).

We are not responsible for the content or privacy practices of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with a new “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Digio Apps, LLC

📧 Email: hello@digioapps.com

🌐 Website: https://digioapps.com